411.ca Blog How businesses in healthcare should respond to reviews

Businesses, including healthcare facilities, are being impacted by customer reviews more than ever before. A patient's voice is being broadcast and prospective patients rely on that feedback to select their trusted healthcare providers. If a negative review goes unanswered, it can lead readers to believe you don't really care. As a result, being able to [...]The post How businesses in healthcare should respond to reviews appeared first on 411 Blog.