A5 Blog AI-Powered Churn Prediction: Stop Customers Before They Go

In today’s fiercely competitive landscape, customer retention is no longer a ‘nice to have.’ It’s a business imperative. Yet, a staggering statistic from Bain & Company says,  “67% of customer churn is preventable”. This translates to significant revenue loss, with Frederick Reichheld, creator of the Net Promoter Score (NPS),estimating that a “5% increase in customer retention can […] The post AI-Powered Churn Prediction: Stop Customers Before They Go appeared first on A5.