Press Release: Acquire BPO : Is AI Santa or Scrooge? Brands Risk Losing Customers Over One Bad AI Experience, Acquire BPO Study Warns

IRVING, TX, UNITED STATES, November 21, 2024 /⁨EINPresswire.com⁩/ -- With holiday shopping in full swing, businesses are turning to AI to help with the strain of gift-related customer service requests. But for 70% of consumers, a single bad experience with ...