Even during a pandemic, learning and capability development remains an essential service for any organisation. Like remote engagement of our customers, remote learning has become a widely implemented experience during 2020. For some organizations, this has been a very natural transition; others have struggled with moving from primarily classroom environments to a more flexible mix of channels. Just as in the past, a blended learning approach allows us to select the best channel for priority content according to user preference and content adaptability. We all know that endless slides, accompanied by an unenthusiastic voice-over, will not be enough to engage learners in any channel. With the availability of rich media channels and the simplicity of integrating some interactivity into content, learners expect learning to be an enjoyable experience, accessed from their mobile devices and desktop, in the comfort of their home, bus, train or park bench. Many commercial team members are feeling isolated from their customers and their colleagues, and are looking for peer-to-peer learning, interactions, and even competitions to boost motivation and engagement.