Press Release: Advantagecall : Leading North American Call Center - Advantage Communications - Adopts AR & AI Technology "Sightline Advantage"
Sightline Advantage is a new technology that transforms call center operational performance by creating behavioral awareness in agent performance driving self-correction and better quality customer engagement, resulting in a >20% increase in agent productivity.
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President & CEO
Gregory Hough
Advantage Communications provides business process outsourcing, Customer Relationship Management, workforce management and robust reporting solutions.
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