AdvanTel Networks: Enacomm and Advantel partner to offer financial institutions interactive voice response and voice biometrics

Authentication company Enacomm and voice and data solutions provider Advantel have announced a partnership to provide financial institutions with dynamic interactive voice response (IVR) and other technologies for personalized customer interactions. Advantel will offer AI-powered VPA (virtual personal assistant) banking and the Enacomm Financial Suite (EFS), which includes voice biometrics and customer relationship management (CRM) capabilities, to financial institutions under the partnership. "Advantel's team of experts designs, implements and maintains powerful converged solutions for businesses worldwide," said Enacomm CEO MichaelMore