Alldigi Blog Transforming Festive Retail: Enhancing Customer Experience with CXM Solutions

The festive season is a critical period for retailers, accounting for a significant portion of annual sales. Adobe Analytics forecasts that U.S. online holiday sales for 2024 will reach a new high of $240.8 billion, representing an 8.4% increase from 2023. However, with increased sales come unique challenges, such as managing high customer inquiry volumes, [...] The post Transforming Festive Retail: Enhancing Customer Experience with CXM Solutions appeared first on Alldigi Tech.