Altivon Blog Impact of Artificial Intelligence on Customer Experience: Utilities Industry Round Table

Artificial Intelligence (AI) is the next wave of the customer experience revolution. The first waves took time, as customers invested in Internet access and mobile devices. This wave is moving fast, because there are no more barriers to adoption from the customer’s perspective. Now the expectation is that every interaction will be like the best […] The post Impact of Artificial Intelligence on Customer Experience: Utilities Industry Round Table appeared first on Altivon.