Altivon Blog Remote Work is Working

Contact Centers Demonstrate Value Amid COVID-19 and Beyond Until very recently, only 13% of contact center agents worked remotely on a permanent basis. Now, in an environment shaped by the coronavirus pandemic, that number is rapidly growing. In its latest report, “The Inner Circle Guide to Contact Center Remote Working Solutions,” ContactBabel surveyed US contact […] The post Remote Work is Working appeared first on Altivon.