American Express: SAP Introduces Generative AI Copilot Joule

SAP is launching new generative AI innovations and expanding its partnership with American Express. The announcements were made at SAP Concur Fusion, the flagship conference for SAP Concur solutions users and experts. SAP is embedding its generative AI copilot Joule into SAP Concur solutions, bringing the portfolio one step closer toward a fully automated travel and expense management process.