Fulfillment as a Service is essentially outsourcing the order fulfillment function to an expert service provider. A recent Amware survey of mid-sized, direct-to-consumer brands (done together with Digital Commerce 360 ) found that about 50% of these brands outsource order fulfillment. Compare that with company usage of the Software as a Service (SaaS) model where, as reported by Zippia, 70% of total company software use is SaaS and 99% of U.S. companies use at least one SaaS solution.
Amware is a Georgia-based company that provides services such as order fulfillment, contract warehousing, and transportation for industries including health, retail, and food.