1.What is customer service software? 2.Customer service software Vs Customer relationship management 3. Touchpoints & Modes of customer service 4.Important components of customer service software 5.The top 5 must-have customer support tools that boost your business 6. The top features of customer support chat software 7. What to Look for in a customer support software?...Read more »The post EXPLORING MULTI CHANNEL CUSTOMER SUPPORT SOFTWARE appeared first on Apptivo.