(marketscreener.com) With virtual simulators and advanced AI resources, the training laboratory inaugurated by the company, called Atento CX Lab, provides a more playful, interactive and dynamic training, with agents immersing themselves in the universe of the brand they represent. Conceived and developed by an architect diagnosed...https://www.marketscreener.com/quote/stock/ATENTO-S-A-18118030/news/Atento-S-A-invests-in-virtual-reality-added-to-AI-for-agent-training-47558914/?utm_medium=RSS&utm_content=20240805
Atento is a Spain-based business process outsourcing firm that offers services such as CRM and intelligent automation for sectors including finance and telecommunication.