Press Release: Aternity : Aternity Unifies Customer and Employee Digital Experience Management with New User Journey Intelligence

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Aternity®, the leader in Digital Experience Management (DEM), today announced Aternity User Journey Intelligence, expanding its digital experience management (DEM) solution into customer service management. Aternity User Journey Intelligence provides contextualized visibility and actionable insights into user journeys across complex web environments, enabling organizations to improve user satisfaction, drive revenue, and optimize the customer and employee digi