B2X Care Solutions Blog Five Strategies for the Intelligent Automation of Your Post-Sales Service

Five Strategies for the Intelligent Automation of Your Post-Sales ServiceArtificial intelligence (AI) is no longer science fiction; it has now arrived in all areas of business, including post-sales service. 78 % of all brands say they currently use technologies based on artificial intelligence and virtualization in their customer service. This isn't particularly surprising, as there are now numerous innovative concepts and ideas for intelligently automating processes in after-sales and customer service.