B2X Care Solutions Blog How to Mitigate the Impacts of COVID-19 on Your Customer Service

Lockdown, social distancing, travel bans: The COVID-19 pandemic is keeping the world in suspense and has left life in many parts of the world in a state of shock. While case numbers continue to surge in most countries and doctors and nurses fight day and night to save the lives of those who are ill, companies are also becoming increasingly aware that the coronavirus crisis is not just a medical emergency.