If you're anyway involved in the retail space, the term "omnichannel" is probably not new to you. The official definition (or at least the wiki definition) states that "multichannel or omnichannel retailing is the use of a variety of channels in a customer's shopping experience including research before a purchase." "Channels" includes physical stores, online [...]The post What Having an Omnichannel Strategy Really Means appeared first on BevyUp.