Google Maps reviews are critical for any local business. They shape customer perceptions, influence purchasing decisions, and directly impact your online reputation. In fact, research shows that: With Google Maps being such an essential platform, businesses can face major setbacks when things go wrong in their online reputation campaigns. From reviews disappearing to an onslaught [...]The post Fixing Google Maps reviews: The complete guide to handling recurring issues appeared first on Birdeye Customer Experience Management.
Birdeye is a California-based review management platform that offers solutions including reputation management and customer messaging for sectors such as retail and legal.