BirdEye Blog Hotel review management in 2025: Turn trust into bookings

Today, hotel review management is no longer a reactive task-it's a strategic, revenue-driving function that directly impacts occupancy, guest loyalty, and long-term profitability. Proactively managing guest reviews allows hotel brands to engage with guests, showcase their service excellence, and build a positive reputation in a competitive market. In most cases, a guest forms the first [...]The post Hotel review management in 2025: Turn trust into bookings appeared first on Birdeye Customer Experience Management.