Bolstra Blog Conflict Resolution in Customer Success Management

WHY IS Conflict Resolution IMPORTANT? Customer Success is built on a balanced relationship of "value given" and "value received." When this balance is disrupted, real conflicts can occur, or potential conflicts can be perceived. While it's ideal to preserve the balance and avoid conflict, it's highly likely that there will be times within your relationship [...]The post Conflict Resolution in Customer Success Management appeared first on Bolstra.