Bolstra Blog Increasing Customer Retention for Managed Service Providers

Why Customer Success is an Ideal Fit for MSPs Check out TSIA's findings about the retention rates of Managed Service Providers with and without a dedicated Customer Success Manager. The numbers speak for themselves. Jeff Connolly, senior director of managed services research for TSIA, sums up why Managed Services lends itself to a Customer Success [...]The post Increasing Customer Retention for Managed Service Providers appeared first on Bolstra.