Bolstra Blog The Best Defense is Great Offense

How Customer Success Uses Playbooks to Mitigate Churn In the recurring revenue economy, negative churn is the name of the game. This is more than retaining customers. It's about creating consistently excellent customer experiences that lead to a strong sense of loyalty and the willingness to advocate on your behalf. Customer advocates are the key [...]The post The Best Defense is Great Offense appeared first on Bolstra.