Brookside Optometric Group Blog Meet the Staff: Alicia Salcedo

As a receptionist at Brookside Optometric Group, Alicia is one of the first staff members that patients interact with when they call the office or come in for an appointment. She responds to the needs of patients, multitasks efficiently, and coordinates and communicates with doctors and other staff members to ensure that every patient visit is a great experience.During a typical day at the office, Alicia greets patients, answers phone calls, schedules appointments, and maintains charts. She enjoys the busy and fast-paced environment, and her favorite aspect of the job is the opportunity to work with patients and staff while continuing to develop her skills by learning new departments.