Undergoing surgery is a pivotal moment for patients, and timely education plays a crucial role in reducing anxiety and ensuring preparedness. Empowering surgical patients before the operation is key, as active patient involvement can significantly contribute to better preparation, avoiding empty theatres, faster recovery and allowing care teams to manage more patients with the same resources. This becomes especially relevant in addressing elective surgery backlogs, waiting list management and staff shortages, where digital care coordination platforms can offer effective solutions to support hospitals.