Buyers for a company come in all shapes and sizes these days. The most common buyer would likely be the corporate buyer who manages and purchases for multiple categories daily. This person is an expert in navigating the company’s purchasing process since it’s their job. On the other hand, the line worker who needs to purchase a new part, or marketing representative who needs printing services, has different levels of buying expertise, because it is likely a much smaller part of their role.
In our previous blog post, we discussed the general steps in the procure-to-pay process. The first step we outlined was that “the employee selects the good or service and creates an initial requisition, typically from an approved vendor”. While this seems like a relatively simple step, for a casual user it can be very complex.