The former global head of marketing operations and client insights at BNY Mellon has joined a market research firm based in downtown Pittsburgh. Mike Dufault is now vice president of research services at Campos. "Mike is an exceptional researcher and leader," A.J. Drexler, Campos CEO and chief strategist, said in a prepared statement. " We are excited for his fresh and innovative approach to diagnosing and developing strategic solutions for our clients. His expertise in customer experience...