NEWTON, Mass.--(BUSINESS WIRE)--VoiceFriend, provider of the leading HIPAA-compliant, cloud-based communication platform for senior care organizations, announced today it has acquired Caremerge's family and resident engagement business. The combined company will be known as Icon and will couple VoiceFriend's omnichannel communication technology capabilities with Caremerge's all-in-one engagement platform to empower families, residents, and staff with enhanced communication and engagement for se