CEBOS Blog Quality Management Lessons Learned from the Samsung Galaxy Note 7 Recall

When the Samsung Galaxy Note 7 recall became public news, consumers and the curious-minded waited with bated breath to see the company's response to reports of devices overheating and catching fire. For many, the initial response, an ineffective recall and ...Read MoreThe post Quality Management Lessons Learned from the Samsung Galaxy Note 7 Recall appeared first on CEBOS Quality Management Software.