Boosting Patient Loyalty: How an Effective Telephone Answering Can Make a Difference Boosting patient loyalty is a critical aspect of the healthcare industry, and an effective telephone answering service can significantly contribute to this. At Centratel, we understand that every interaction with a patient is an opportunity to reinforce their trust and loyalty. Our HIPAA [...]The post The Role of a Telephone Answering in Patient Retention appeared first on Centratel.