Chargeback Blog Cardholder Behavior Surrounding Chargebacks and Payments

Every merchant who takes card payments, either online or in-store, has to deal with disputes. This is why Aite Group, under the sponsorship of Ethoca, surveyed consumers, merchants, and credit issuers to create the Improving the Dispute Experience: Transparency Is Power whitepaper. Let’s walk through some of the findings of this study to learn how merchants can reduce and manage chargebacks. Notable Findings About Cardholder Chargeback Behavior Cardholders are more likely to research charges on a ... Read More The post Cardholder Behavior Surrounding Chargebacks and Payments appeared first on Chargeback.