In a rapidly evolving marketplace, health plans continue to seek out new strategies for improving overall plan performance. According to the Journal of the American Medical Association (JAMA), waste attributes for up to $935 billion each year with failure of care coordination accounting for up to $78.2 billion.1 Failures in care coordination can include conflicting and duplicative testing, use of high-cost services when lower-cost, clinically appropriate services are available, and avoidable hospital admissions and readmissions. Most of these costs trickle down to payers and their members. With up to a third of medical costs attributed to waste, health plans are increasingly turning to technology that better connects all those in the delivery of care.