Convey Blog 5th annual holiday survey benchmarks consumer shopping preferences for 2021 peak season

The word " unprecedented " was used to describe the 2020 holiday season so often that it became a cliché. With the precedent set and this year's holiday season around the corner, we conducted our 5th annual holiday survey to uncover key shipping and delivery trends that retailers can use to improve the overall customer [...]The post 5th annual holiday survey benchmarks consumer shopping preferences for 2021 peak season appeared first on Convey.