CornerStone Telephone Blog Top Five Benefits of Integrated Presence Management & Unified Communications

Unified Communications (UC) is somewhat of a buzz term floating around. UC really just refers to a set of tools that lets you broadcast your reachability status in real time. The great thing about UC is its deep integration with your communication system you have set in place. This can include everything from business phone systems to corporate mobile phones to video calling apps to voice mail and fax services. The important thing to remember is that UC ensures fluid communication across all your chosen platforms. In this way, UC and presence management works hand in hand. UC ensures all communication works seamlessly, and presence management leverages that technology to ensure people can reach you at all times.Five Benefits of Integrated Presence Management & Unified Communications1. Status Indications - Anyone using your presence management platform can easily see who's available, the best way to reach them and redirect communication accordingly.2. Real-Time Contact Solutions - Ideal presence management platforms will be able to easily detect the best way to reach an individual within your unified communications system.3. Better Web Conferencing Solutions - Unfortunately, business owners and executives can't always meet face to face. In the UC environment, web conferencing solutions allow you to have in-depth meetings with clients and work associates in real time, reducing travel expenses related to in-person meetings.4. Take Advantage of Instant Messaging - Instant messaging (IM) is among the most popular, and easiest ways to communicate within a business environment. Additionally, the latest versions of IM apps allow users to make phone calls, making business communication more convenient than ever.5. Conference Scheduling Made Easy with Microsoft Office-based Solutions - Many of today's businesses are deeply integrated with Microsoft office. Presence management within a UC environment allows businesses to seamlessly schedule conferencing appointments, and manage business-specific scheduling within the Microsoft platform.The big idea behind presence management and UC integration is consolidation. Business communication platforms can become complicated quickly. Anything that slows down communication also slows down business. UC/presence integration simplifies all business communication processes so that both the flow of communication and business operations run smoothly.