Cupenya Blog 5 zendesk dashboards that set you on the way to improvement

Using Zendesk dashboards in Cupenya is an excellent means of monitoring support performance, ensuring that the numbers important to hitting internal support targets are visible and transparent and that customer needs, be they internal or external, are being met. In addition, performance measurement of critical KPIs and SLAs are the first step to consistent improvement andREAD THIS POSTThe post 5 zendesk dashboards that set you on the way to improvement appeared first on Cupenya Blog.