For every up-and-coming company that has had its first touch with success and is beginning to scale, customer service becomes of paramount importance. Unlocking the secret to scaling customer acquisition and successful sales means that the priority shifts towards retention. And the key element in fending off customer churn is consistent, high-quality service. Normally, thisREAD THIS POSTThe post Scale Smart and Stay Afloat: How to manage costs in your customer support operation appeared first on Cupenya Blog.