CX Social Blog In the Know: Jozefien Verhaeghe Answers 5 Questions on the Future of Social Customer Care

We asked Jozefien Verhaeghe, Customer Care Manager of Clarabridge, all about the social customer service industry. Here's her take: 1. What do you believe are the key ingredients for a brand to engage successfully with its customers on social media? Make it as easy as possible for your customers to reach out to you! [...]The post In the Know: Jozefien Verhaeghe Answers 5 Questions on the Future of Social Customer Care appeared first on CX Social.