CX Social Blog Smooch's Warren Levitan Answers 5 Questions on the Future of Digital Customer Care

We picked the brain of Warren Levitan, Co-founder and CEO, Smooch, on the future of the social customer service industry. Here's his take: 1. What do you believe are the key ingredients for a brand to engage successfully with their customers online today? In an attention economy, the first thing is to be where your customers [...]The post Smooch's Warren Levitan Answers 5 Questions on the Future of Digital Customer Care appeared first on CX Social.