Dashe & Thomson Blog The Importance of Incorporating Real-Time Employee Feedback in Your Organization

Another trend that is emerging for learning and development teams is creating a better feedback circuit between team members and the L&D team. Employees that are learning from the content and training courses are the ones who have the most relevant and influential feedback on what improvements could be made to training programs in an organization. However, it’s commonly known that getting feedback from employees has typically been difficult.  Why is Real-Time Employee Feedback Important? There are several reasons that make employee feedback critical for an organization’s success. As we’ve discussed previously, performance support is vital to employee development, and it can often be a tedious process to track and maintain. Ongoing feedback is not typically something that’s accounted for, or even considered a priority. By encouraging real-time feedback from your employees, you’re showing a desire to improve the employees’ developmental capabilities and further their career development. Real-time feedback allows employees to correct their mistakes and change their behaviors when it matters most. Real-time employee feedback creates a pattern of behavior, both struggles and improvement, which shows growth and opportunities depending on the individual’s progress. By implementing real-time employee feedback, you’re able to continually support your teams on a consistent basis which shows care and empathy for employees and their well-being. When annual review time comes around, you’ll be able to show employees just how much they have improved over the course of the year, and since everything was in real-time when the trainings were conducted, no one will be caught off-guard about the data attained. This can turn what otherwise might be an “out of the blue” negative criticism into a positive conversation for both employees and leaders of the organization.