As we’ve shared in previous posts, many of our clients sign on to supplier network solutions after being sold on their virtues. They’ve heard that supplier networks will reduce purchasing cycle times, reduce paper invoice volume and manual processing, and increase the visibility of the order, invoice, and payment status. Sounds good, right? Yes—until it is time to onboard your vendors to your new supplier network.
Because we have decades of experience working closely with our clients, we have been involved with the implementation and rollout of several supplier network solutions. When they initially decide on a supplier network, our clients had not considered that there would be significant challenges when they began the vendor onboarding process. We would like to outline the four most common problems our clients experience when onboarding their vendors to a new supplier network.