Bocada LLC has added support in Bocada Cloud for incident ticketing automation with Datto, Inc.'s Autotask PSA, a Professional Services Automation (PSA) platform. This integration gives Bocada Cloud's MSP customers automation capabilities to improve and streamline managed backup service delivery. Bocada Cloud is the SaaS edition of the company's backup monitoring software, designed specifically for [...] The post Bocada Cloud Adds Autotask PSA Integration for Streamlined Backup Incident Management appeared first on StorageNewsletter.
Datto is a Connecticut-based SaaS firm that offers solutions such as cybersecurity, disaster recovery, networking, and business management for enterprises.