DentiMax Blog Building a Patient-Centric Payment Process

Providing a great patient financial experience is crucial to the success of your practice. A study by Patient Engagement HIT found that 90% of patients say provider loyalty relies on the billing experience. Increasingly, patients are expecting a smooth billing and payment process like what they experience in other service sectors. A poor experience not only impacts the ability to retain patients and collect revenue. It can ripple across your practice and impact the ability to gain new patients, maintain efficiency, and scale in the future. Optimizing your practice’s approach […] The post Building a Patient-Centric Payment Process appeared first on DentiMax.