The latest article from PBX software developer DialexiaLast week on the Dialexia blog, we posted an infographic based on a recent survey by Software Advice, which aimed to identify the most sought after IP-PBX features and components among SMB buyers in 2015. In this article, we take a closer look at some of our personal favorite IP-PBX features, and explain how these are used to improve customer service, productivity, manageability and reliability in a small office setting. IP-PBX Features for SMBs: The "Essentials" The IP-PBX has a set of standard features that enable enterprise employees, from the PC-based worker and the road-warrior to the SOHO-enabled contractor to maximize productivity. Several of these primary functions - perhaps the [...]The post IP-PBX Features and Why SMBs Love Them appeared first on Dialexia VoIP.