Press Release: DMG Consulting : NICE Recognized as Global Market Share Leader for Speech Analytics

HOBOKEN, N.J.--(BUSINESS WIRE)--#AI--NICE (Nasdaq:NICE) today announced that it has been recognized by DMG Consulting LLC, a leading research and consulting firm, as the clear market share leader for speech analytics. In a new report, NICE was noted for holding nearly half of the total market and the largest share of contact center seats. DMG Consulting's 2017-2018 Speech Analytics Product and Market Report stated that NICE speech analytics solutions accounted for 45.4 percent of the market. This re