Dotcom Blog The Key to Customer Satisfaction Isn't Fast Shipping

A recent shift in online delivery options is occurring so subtly that many consumers may not have even noticed. To move away from promising speedy-and costly-shipping, some retailers have begun providing online customers with anticipated delivery dates based on various logistical factors instead. Interestingly, this has left consumers largely unbothered even though fast delivery has...The post The Key to Customer Satisfaction Isn't Fast Shipping appeared first on Dotcom Distribution.