Ducen IT Blog 5 ways business intelligence helps telcos gain competitive advantage

As an industry that capitalizes on the transfer and exchange of data, the telecom sector has a wealth of data on their hands they can use to stay ahead of the competition — network performance, product usage, customer information, billing details, and more. This constant influx of data presents a lot of opportunities for telcos, but only if organizations adopt strategies that aim to make this data accessible and useful.