Ducen IT Blog How to manage a multi-provider environment in telcos through SIAM

To be able to deliver the latest and greatest services to customers and clients today, telcos must employ different vendors, subcontractors, and technology partners to fulfill market needs. While this allows organizations to cover all the bases, it also means disparate data sources, different technologies and schemas, and distinct internal workflows and processes—all of which can result in a disjointed customer experience, all the way from sales to service.