Gen AI-powered assistants, chatbots, and live chat have shifted the way consumers interact and shop with brands. Here’s how you can use conversational commerce to gain personalization data, deploy it across channels, and foster deeper, empathy-driven interactions with your customers—no matter your industry.
The post Conversational Commerce: Your Guide to This Market-Shifting Technology appeared first on Dynamic Yield.
Dynamic Yield is a New York-based AI-powered platform that offers solutions such as customer data management and A/B testing for sectors including media and finance.