eBuilder posted a video "eBuilder - 5 key device insights that increase customer engagement in telecom" on VIMEO

Engaging with customers to ensure loyalty and minimize churn is a key objective to any mobile operator. Join us as we explore the key device insights that enable operators to predict service needs using machine learning and prescriptive solutions to keep customers loyal.In this webinar we will cover:Top issues that cause users to switch smartphonePrescriptive analytics that enhance customer self-servicePredicting upsell - identifying users that need a new deviceHost: Torbjörn Thorsén, Marketing Director, eBuilderDuration: 30 minutesCast: eBuilderTags: machine learning, telecom, big data, smartphone and device insights