Emailage Blog Working Together to Detect Fraud and Improve Experiences

With a common goal of approving real customers and thwarting bad actors, customer support is an indispensable partner in the fight against fraud. However, fraud prevention tools can sometimes cause unnecessary friction, which can negatively affect the experience customer service delivers through: An inability to complete transactions Timely, complex authentication processes Slow response timesThe post Working Together to Detect Fraud and Improve Experiences appeared first on Emailage.