Encore: Encore launches programme to support its frontline workers

Encore, the global event tech and production provider, has launched its 'Overtime Savings Program' in the US. Powered by UKG's payroll technology, the programme aims to enhance financial stability and wellness for Encore's frontline employees, many of whom work in markets with drastic seasonal change in business volume. With 12,000 team members providing event technology and production services at 2,200 hotels and conference venues in 20 countries, Encore faces challenges common to the hospitality industry. Seasonal fluctuations often result in workers' hours varying from ample overtime during peak times to reduced schedules in off-season periods. This seasonality makes it difficult for workers to maintain consistent earnings and creates challenges for companies to retain talent in the off season. In addition to the Overtime Savings Program, the company launched a Seasonal Leave of Absence Program, which offers team members the flexibility to take time off during slower seasons while retaining full benefits, according to Encore. Both the Overtime Savings and Seasonal Leave of Absence Programs are active nationwide, with plans for global expansion. "Encore has always believed its team members are the heart of our story. This people-first mindset motivates us to constantly evolve our team member experience and innovate around challenges," president and CEO of Encore Ben Erwin said. "Financial stress is not a problem isolated to our industry, it's a stressor for nearly everyone," said Charlie Young, chief human resources officer at Encore. "Nearly 70% of Americans are living paycheck to paycheck and Americans spent $9bn in bank overdraft fees in 2023. The more we can do to reduce stress for our team members, the more focused they can be on our customers." The post Encore launches programme to support its frontline workers appeared first on CMW.